Wednesday Aug 25, 2021

Mind your language! With Claire Kilpatrick and Martin Shovel

In this week's episode, Martin Kiernan talks to WHO Consultant Claire Kilpatrick and Martin Shovel, a writer, satirical cartoonist and communications coach who runs Creativityworks, an organisation that offers training and workshops in the art of communication (

We look at words and they way that they make people feel. Cold words (like 'compliance') are a huge turn-off, so can we find ways of gaining better engagement through the use of language?

Read one of Martin's blogs on the use of language here

Also mentioned is a 1998 paper by Edna Kretzer and Elaine Larson (

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love listening to you guys 😊

Wednesday Sep 01, 2021

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